Albanny Technologies – Web Design, Mobile App Development, SEO, and Digital Marketing Services
careers
We are hiring for the following position
SOCIAL MEDIA MANAGER
Requirements
(Responsible for online presence, engagement, and brand tone)
Skills & Qualifications:
Strong grasp of digital marketing (especially in B2C apps and lifestyle products).
Content creation skills (graphics, captions, videos, memes).
Deep understanding of audience psychology, especially singles, dating cultures, and trends.
Proficiency in social platforms: Instagram, TikTok, Twitter/X, Facebook, YouTube.
Analytics experience with tools like Meta Business Suite, Google Analytics, etc.
Campaign planning for launches, partnerships, or events (e.g., Valentine’s Day promos).
Experience with ad management (paid social ads, boosting posts, targeting).
Soft Skills:
Creative, witty, and engaging.
Ability to adopt a fun, flirty, or emotionally intelligent tone.
Highly responsive and trend-aware.
Strong communication and coordination with the product and dev teams.
CUSTOMER/SERVICE REPRESENTATIVE
Requirements
(Handles user queries, complaints, and onboarding)
Skills & Qualifications:
Experience with customer support tools (Zendesk, Intercom, Freshdesk).
Knowledge of app functionality and user flow (registration, matching, subscriptions).
Strong problem-solving and de-escalation skills.
Sales experience (especially in upselling premium subscriptions or memberships).
Understanding of user privacy, trust, and safety concerns.
Soft Skills:
Empathetic, patient, and professional.
Can handle sensitive or emotional topics (breakups, abuse reports, fake profiles).
High emotional intelligence.
Fluent in written and verbal communication.